{"id":2555,"date":"2026-04-01T09:38:49","date_gmt":"2026-04-01T01:38:49","guid":{"rendered":"https:\/\/myqueen.acpcomputer.com\/?page_id=2555"},"modified":"2026-04-16T00:30:18","modified_gmt":"2026-04-15T16:30:18","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/myqueen.acpcomputer.com\/zh\/frequently-asked-questions\/","title":{"rendered":"\u7ecf\u5e38\u95ee\u7684\u95ee\u9898"},"content":{"rendered":"\n<div class=\"wp-block-uagb-container uagb-block-syqbhxqy alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-un9ysc8y\"><h2 class=\"uagb-heading-text\">Frequently Asked Questions<\/h2><p class=\"uagb-desc-text\">Find answers to commonly asked questions about our products and services.<\/p><\/div>\n\n\n<div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-glcpktvv uagb-faq-icon-row-reverse uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/myqueen.acpcomputer.com\\\/zh\\\/frequently-asked-questions\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How early can we book our stay at My Queen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We recommend booking your stay as early as your second trimester to secure your preferred dates. Our team will work with you to plan a seamless transition from the hospital to My Queen, ensuring everything is ready for your arrival. Early booking also allows us to tailor your experience to your specific needs and preferences.\"}},{\"@type\":\"Question\",\"name\":\"How does My Queen blend traditional Chinese practices with modern medical approaches?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"At My Queen, we understand the importance of cultural traditions and modern science. Our approach combines evidence-based medical practices with respected traditional Chinese postpartum care methods.<br><br>For example, we offer specially crafted meals that incorporate traditional ingredients known to aid recovery, while our care plans are developed in consultation with medical professionals.<br><br>Our experts can guide you on which traditional practices are beneficial and how they complement modern medical advice.\"}},{\"@type\":\"Question\",\"name\":\"Can my husband stay with me during my time at My Queen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Absolutely! We strongly encourage partners to be part of this transformative journey.<br><br>Our luxurious rooms are designed to comfortably accommodate both parents, allowing you to bond as a family. We offer partner-inclusive programs and workshops to ensure both parents feel confident in caring for their newborn and supporting each other during this new phase of life.\"}},{\"@type\":\"Question\",\"name\":\"Can our other children stay at My Queen during our postpartum care period?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Absolutely! We understand that this transition affects the whole family. We offer the option for your other children to stay in an adjacent room for a modest additional fee. This arrangement allows you to:<br><br>- Keep your family together during this important time<br>- Help older siblings bond with the new baby in a supportive environment<br>- Enjoy family-oriented activities and meals together<br>- Benefit from expert guidance on integrating the new baby into your existing family dynamic<br><br>This arrangement is designed to provide comfort and privacy while keeping everyone close. Please inquire about our current rates and available family packages when booking.\"}},{\"@type\":\"Question\",\"name\":\"How does the My Queen experience compare to hiring a confinement nanny or staying at a traditional confinement center?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"My Queen offers a unique, holistic experience that goes beyond traditional confinement practices. Unlike hiring a nanny or staying at a conventional center, we provide:<br><br>- A luxurious, resort-like environment that promotes relaxation and healing<br>- A team of experts including lactation consultants, nutritionists, and postnatal care specialists<br>- Modern facilities and amenities that cater to your comfort and recovery<br>- Educational programs that prepare you for long-term parenting success<br>- A personalized care plan that respects your preferences while ensuring optimal recovery<br><br>Our approach combines the best of professional care, education, and pampering in a way that home-based or traditional center care cannot match.\"}},{\"@type\":\"Question\",\"name\":\"How do we get to My Queen in Sentosa?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"My Queen is conveniently located next to the Sentosa Express station, Imbiah Station. You can take the Sentosa Express train from VivoCity.  <br><br>If you book a site tour at My Queen, we will provide a complementary <strong>Sentosa Entry Pass<\\\/strong>. If you\\u2019re planning to drive down, we can also offer complementary parking space.\"}},{\"@type\":\"Question\",\"name\":\"What kind of support do you offer for first-time parents?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We understand that first-time parenthood can be both exciting and overwhelming. Our comprehensive support includes:<br><br>- One-on-one coaching sessions on baby care basics<br>- Hands-on workshops on diapering, bathing, and soothing techniques<br>- Lactation support by a IBCLC fully-certified consultant<br>- Breastfeeding classes and breast massages<br>- Newborn sleep training guidance<br>- Advice on postpartum recovery and self-care<br><br>Our goal is to ensure you feel confident and prepared when you return home with your baby.\"}},{\"@type\":\"Question\",\"name\":\"How do you ensure the quality and nutritional value of meals for new mothers?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"At My Queen, we prioritize the health and recovery of new mothers through our carefully crafted meal program:<br><br>- All our meals are prepared in an SFA (Singapore Food Authority) certified kitchen, ensuring the highest standards of food safety and quality.<br>- Our menu is specially designed based on traditional principles to provide maximum nutritional value to new mothers.<br>- Each meal is crafted to support postpartum recovery, boost energy levels, and aid in milk production for breastfeeding mothers.<br>- We incorporate time-honored ingredients known for their postpartum benefits, prepared using modern culinary techniques for a delicious and nourishing experience.<br><br>By combining traditional wisdom with modern food safety standards, we provide meals that are not only safe and delicious but also optimally beneficial for your postpartum journey.\"}},{\"@type\":\"Question\",\"name\":\"What amenities are available at My Queen to make our stay feel like a luxury retreat?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"My Queen is designed to provide a resort-like experience while catering to your postpartum needs. Our amenities include:<br><br>- Spacious, well-appointed rooms and suites with panoramic views of Sentosa<br>- Luxury spa services and postnatal massages<br>- A serene garden for gentle postnatal exercises and meditation<br>- Gourmet dining with 24\\\/7 room service<br>- High-speed Wi-Fi<br>- A cozy lounge for socializing with other new parents<br>- State-of-the-art gym and exercise classes (for when you\\u2019re ready)<br><br>Every aspect of My Queen is crafted to ensure your postpartum journey feels like a luxurious and rejuvenating retreat.\"}},{\"@type\":\"Question\",\"name\":\"How do you ensure the safety and health of mothers and newborns during the COVID-19 pandemic?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Your health and safety are our top priorities. We have implemented rigorous protocols in line with Singapore\\u2019s health guidelines, including:<br><br>Regular testing of all staff members<br>Enhanced cleaning and sanitization procedures<br>Personal protective equipment for all care providers<br>Contactless services where possible<br><br>We continuously update our procedures based on the latest health advisories to provide you with a safe and worry-free environment.\"}},{\"@type\":\"Question\",\"name\":\"How does My Queen anticipate and cater to the specific needs of new mothers in their rooms?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"At My Queen, we\\u2019ve thoughtfully designed our rooms to anticipate and meet the unique needs of new mothers. Our standard room features include:<br><br>- Proper setup for herbal baths, including a bucket and stool, to support traditional postpartum care practices<br>- Support handrail next to the bed to assist mothers recovering from childbirth<br>- Daily supply of traditional postpartum drinks (including red dates, dried longan, and goji berries) to aid in recovery<br>- Complimentary lactation cookies, coconut water, and healthy snacks to support breastfeeding and maintain energy levels<br>- Daily room cleaning service to ensure a hygienic and comfortable environment<br>- Daily breakfast provided, tailored to postpartum nutritional needs<br><br>These features come standard in all our rooms, reflecting our commitment to comprehensive maternal care.<br>Should you have any additional specific needs or preferences, our team is always ready to accommodate them to the best of our ability. We strive to create a nurturing, comfortable environment that supports your recovery and bonding with your newborn.\"}},{\"@type\":\"Question\",\"name\":\"How do you support mothers who choose to bottle-feed or combine breast and bottle feeding?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"While we promote the benefits of breastfeeding, we fully support every mother\\u2019s feeding choice. For those who bottle-feed or combine methods, we offer:<br><br>- Guidance on safe and hygienic bottle preparation<br>- Information on choosing the right formula for your baby<br>- Techniques for bottle feeding that promote bonding<br>- Support for mothers who pump and bottle-feed breast milk<br>- Strategies for combining breast and bottle feeding successfully<br><br>Our experts provide judgment-free support to ensure you and your baby thrive, regardless of your feeding method.\"}},{\"@type\":\"Question\",\"name\":\"What technology and smart features are available in the rooms and throughout the facility?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"My Queen leverages cutting-edge technology to enhance your comfort and care:<br><br>- Smart room controls for lighting and entertainment<br>- High-speed Wi-Fi<br>- Baby monitoring systems with mobile app integration<br>- Telemedicine capabilities for virtual consultations if needed<br>- Hospital-grade breast pump on request<br>- Steam sterilization baby items<br><br>These features are designed to make your stay comfortable, connected, and convenient.\"}},{\"@type\":\"Question\",\"name\":\"What options are available for capturing memories of this special time?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"All 28-day stays at My Queen include a complimentary newborn photoshoot by a professional photographer. This service provides parents with beautiful, high-quality images to remember their stay and their newborn\\u2019s early days.<br><br>The photoshoot is scheduled at your convenience during your stay, ensuring you have a precious keepsake of this special time.<br>\"}},{\"@type\":\"Question\",\"name\":\"What is the My Queen app?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The My Queen app is a mobile platform designed to help you track and manage your baby\\u2019s care. The app is available to everyone. If you\\u2019re staying at My Queen, it allows you to view daily logs recorded by HCAs and once you check out, provides full functionality for maintaining your own records. Public users can sign up to create and maintain their own records.<br>Ready to experience the convenience and support of the My Queen app? Download it now:<br><a href=\\\"https:\\\/\\\/apps.apple.com\\\/sg\\\/app\\\/myqueen\\\/id6526484817\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">Download for iOS<\\\/a> | <a href=\\\"https:\\\/\\\/play.google.com\\\/store\\\/apps\\\/details?id=com.acpdev.my_queen&amp;hl=en-SG&amp;pli=1\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">Download for Android<\\\/a>\"}},{\"@type\":\"Question\",\"name\":\"What features does the My Queen app offer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Key features include daily log summaries, feeding details, temperature and sleep monitoring, a fluid intake calculator, growth development tracking, and baby care activities. It also includes a calendar, statistics module, and a lullabies player for added convenience.\"}},{\"@type\":\"Question\",\"name\":\"How do I get started with the My Queen app?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Simply sign up using your designated account. New users will receive a comprehensive user guide upon registration, and our support team is available at <a href=\\\"mailto:support@acpcomputer.edu.sg\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">support@acpcomputer.edu.sg<\\\/a> if you need any assistance.<br>Ready to experience the convenience and support of the My Queen app? Download it now:<br><a href=\\\"https:\\\/\\\/apps.apple.com\\\/sg\\\/app\\\/myqueen\\\/id6526484817\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">Download for iOS<\\\/a> | <a href=\\\"https:\\\/\\\/play.google.com\\\/store\\\/apps\\\/details?id=com.acpdev.my_queen&amp;hl=en-SG&amp;pli=1\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">Download for Android<\\\/a>\"}},{\"@type\":\"Question\",\"name\":\"Can I continue using the My Queen app after my stay at My Queen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Absolutely. While the app offers real-time log updates for on-site users, it also provides extended functionality so that public users\\u2014or those checking out\\u2014can independently track and manage their baby\\u2019s care.\"}},{\"@type\":\"Question\",\"name\":\"What if I encounter technical issues or have questions about the My Queen app?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Our dedicated support team is here to help. Please reach out via email at <a href=\\\"mailto:support@acpcomputer.edu.sg\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">support@acpcomputer.edu.sg<\\\/a> or refer to the user guides found in the sign up email for troubleshooting tips and further instructions.<br>\"}}]}<\/script><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-1dqp0zsc \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<p class=\"uagb-question\">How early can we book our stay at My Queen?<\/p><\/div><div class=\"uagb-faq-content\"><p>We recommend booking your stay as early as your second trimester to secure your preferred dates. Our team will work with you to plan a seamless transition from the hospital to My Queen, ensuring everything is ready for your arrival. Early booking also allows us to tailor your experience to your specific needs and preferences.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-5vmlfd4v \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<p class=\"uagb-question\">How does My Queen blend traditional Chinese practices with modern medical approaches?<\/p><\/div><div class=\"uagb-faq-content\"><p>At My Queen, we understand the importance of cultural traditions and modern science. Our approach combines evidence-based medical practices with respected traditional Chinese postpartum care methods.<br><br>For example, we offer specially crafted meals that incorporate traditional ingredients known to aid recovery, while our care plans are developed in consultation with medical professionals.<br><br>Our experts can guide you on which traditional practices are beneficial and how they complement modern medical advice.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-lwltcr0d \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<p class=\"uagb-question\">Can my husband stay with me during my time at My Queen?<\/p><\/div><div class=\"uagb-faq-content\"><p>Absolutely! We strongly encourage partners to be part of this transformative journey.<br><br>Our luxurious rooms are designed to comfortably accommodate both parents, allowing you to bond as a family. We offer partner-inclusive programs and workshops to ensure both parents feel confident in caring for their newborn and supporting each other during this new phase of life.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-txh8ppey \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<p class=\"uagb-question\">Can our other children stay at My Queen during our postpartum care period?<\/p><\/div><div class=\"uagb-faq-content\"><p>Absolutely! We understand that this transition affects the whole family. We offer the option for your other children to stay in an adjacent room for a modest additional fee. This arrangement allows you to:<br><br>&#8211; Keep your family together during this important time<br>&#8211; Help older siblings bond with the new baby in a supportive environment<br>&#8211; Enjoy family-oriented activities and meals together<br>&#8211; Benefit from expert guidance on integrating the new baby into your existing family dynamic<br><br>This arrangement is designed to provide comfort and privacy while keeping everyone close. Please inquire about our current rates and available family packages when booking.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-yiovegbk \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<p class=\"uagb-question\">How does the My Queen experience compare to hiring a confinement nanny or staying at a traditional confinement center?<\/p><\/div><div class=\"uagb-faq-content\"><p>My Queen offers a unique, holistic experience that goes beyond traditional confinement practices. Unlike hiring a nanny or staying at a conventional center, we provide:<br><br>&#8211; A luxurious, resort-like environment that promotes relaxation and healing<br>&#8211; A team of experts including lactation consultants, nutritionists, and postnatal care specialists<br>&#8211; Modern facilities and amenities that cater to your comfort and recovery<br>&#8211; Educational programs that prepare you for long-term parenting success<br>&#8211; A personalized care plan that respects your preferences while ensuring optimal recovery<br><br>Our approach combines the best of professional care, education, and pampering in a way that home-based or traditional center care cannot match.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-ofl3y8zj \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<p class=\"uagb-question\">How do we get to My Queen in Sentosa?<\/p><\/div><div class=\"uagb-faq-content\"><p>My Queen is conveniently located next to the Sentosa Express station, Imbiah Station. You can take the Sentosa Express train from VivoCity.  <br><br>If you book a site tour at My Queen, we will provide a complementary <strong>Sentosa Entry Pass<\/strong>. If you\u2019re planning to drive down, we can also offer complementary parking space.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-4743b578 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<p class=\"uagb-question\">What kind of support do you offer for first-time parents?<\/p><\/div><div class=\"uagb-faq-content\"><p>We understand that first-time parenthood can be both exciting and overwhelming. Our comprehensive support includes:<br><br>&#8211; One-on-one coaching sessions on baby care basics<br>&#8211; Hands-on workshops on diapering, bathing, and soothing techniques<br>&#8211; Lactation support by a IBCLC fully-certified consultant<br>&#8211; Breastfeeding classes and breast massages<br>&#8211; Newborn sleep training guidance<br>&#8211; Advice on postpartum recovery and self-care<br><br>Our goal is to ensure you feel confident and prepared when you return home with your baby.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-4aeba1bc \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<p class=\"uagb-question\">How do you ensure the quality and nutritional value of meals for new mothers?<\/p><\/div><div class=\"uagb-faq-content\"><p>At My Queen, we prioritize the health and recovery of new mothers through our carefully crafted meal program:<br><br>&#8211; All our meals are prepared in an SFA (Singapore Food Authority) certified kitchen, ensuring the highest standards of food safety and quality.<br>&#8211; Our menu is specially designed based on traditional principles to provide maximum nutritional value to new mothers.<br>&#8211; Each meal is crafted to support postpartum recovery, boost energy levels, and aid in milk production for breastfeeding mothers.<br>&#8211; We incorporate time-honored ingredients known for their postpartum benefits, prepared using modern culinary techniques for a delicious and nourishing experience.<br><br>By combining traditional wisdom with modern food safety standards, we provide meals that are not only safe and delicious but also optimally beneficial for your postpartum journey.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-4ed865ad \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<p class=\"uagb-question\">What amenities are available at My Queen to make our stay feel like a luxury retreat?<\/p><\/div><div class=\"uagb-faq-content\"><p>My Queen is designed to provide a resort-like experience while catering to your postpartum needs. Our amenities include:<br><br>&#8211; Spacious, well-appointed rooms and suites with panoramic views of Sentosa<br>&#8211; Luxury spa services and postnatal massages<br>&#8211; A serene garden for gentle postnatal exercises and meditation<br>&#8211; Gourmet dining with 24\/7 room service<br>&#8211; High-speed Wi-Fi<br>&#8211; A cozy lounge for socializing with other new parents<br>&#8211; State-of-the-art gym and exercise classes (for when you\u2019re ready)<br><br>Every aspect of My Queen is crafted to ensure your postpartum journey feels like a luxurious and rejuvenating retreat.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-9bf62b3f \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<p class=\"uagb-question\">How do you ensure the safety and health of mothers and newborns during the COVID-19 pandemic?<\/p><\/div><div class=\"uagb-faq-content\"><p>Your health and safety are our top priorities. We have implemented rigorous protocols in line with Singapore\u2019s health guidelines, including:<br><br>Regular testing of all staff members<br>Enhanced cleaning and sanitization procedures<br>Personal protective equipment for all care providers<br>Contactless services where possible<br><br>We continuously update our procedures based on the latest health advisories to provide you with a safe and worry-free environment.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-5434798f \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<p class=\"uagb-question\">How does My Queen anticipate and cater to the specific needs of new mothers in their rooms?<\/p><\/div><div class=\"uagb-faq-content\"><p>At My Queen, we\u2019ve thoughtfully designed our rooms to anticipate and meet the unique needs of new mothers. Our standard room features include:<br><br>&#8211; Proper setup for herbal baths, including a bucket and stool, to support traditional postpartum care practices<br>&#8211; Support handrail next to the bed to assist mothers recovering from childbirth<br>&#8211; Daily supply of traditional postpartum drinks (including red dates, dried longan, and goji berries) to aid in recovery<br>&#8211; Complimentary lactation cookies, coconut water, and healthy snacks to support breastfeeding and maintain energy levels<br>&#8211; Daily room cleaning service to ensure a hygienic and comfortable environment<br>&#8211; Daily breakfast provided, tailored to postpartum nutritional needs<br><br>These features come standard in all our rooms, reflecting our commitment to comprehensive maternal care.<br>Should you have any additional specific needs or preferences, our team is always ready to accommodate them to the best of our ability. We strive to create a nurturing, comfortable environment that supports your recovery and bonding with your newborn.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-9ce65aaf \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<p class=\"uagb-question\">How do you support mothers who choose to bottle-feed or combine breast and bottle feeding?<\/p><\/div><div class=\"uagb-faq-content\"><p>While we promote the benefits of breastfeeding, we fully support every mother\u2019s feeding choice. For those who bottle-feed or combine methods, we offer:<br><br>&#8211; Guidance on safe and hygienic bottle preparation<br>&#8211; Information on choosing the right formula for your baby<br>&#8211; Techniques for bottle feeding that promote bonding<br>&#8211; Support for mothers who pump and bottle-feed breast milk<br>&#8211; Strategies for combining breast and bottle feeding successfully<br><br>Our experts provide judgment-free support to ensure you and your baby thrive, regardless of your feeding method.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-b80bb51b \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<p class=\"uagb-question\">What technology and smart features are available in the rooms and throughout the facility?<\/p><\/div><div class=\"uagb-faq-content\"><p>My Queen leverages cutting-edge technology to enhance your comfort and care:<br><br>&#8211; Smart room controls for lighting and entertainment<br>&#8211; High-speed Wi-Fi<br>&#8211; Baby monitoring systems with mobile app integration<br>&#8211; Telemedicine capabilities for virtual consultations if needed<br>&#8211; Hospital-grade breast pump on request<br>&#8211; Steam sterilization baby items<br><br>These features are designed to make your stay comfortable, connected, and convenient.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-6b45a568 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<p class=\"uagb-question\">What options are available for capturing memories of this special time?<\/p><\/div><div class=\"uagb-faq-content\"><p>All 28-day stays at My Queen include a complimentary newborn photoshoot by a professional photographer. This service provides parents with beautiful, high-quality images to remember their stay and their newborn\u2019s early days.<br><br>The photoshoot is scheduled at your convenience during your stay, ensuring you have a precious keepsake of this special time.<br><\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-1e6b8b93 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<p class=\"uagb-question\">What is the My Queen app?<\/p><\/div><div class=\"uagb-faq-content\"><p>The My Queen app is a mobile platform designed to help you track and manage your baby\u2019s care. The app is available to everyone. If you\u2019re staying at My Queen, it allows you to view daily logs recorded by HCAs and once you check out, provides full functionality for maintaining your own records. Public users can sign up to create and maintain their own records.<br>Ready to experience the convenience and support of the My Queen app? Download it now:<br><a href=\"https:\/\/apps.apple.com\/sg\/app\/myqueen\/id6526484817\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Download for iOS<\/a> | <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.acpdev.my_queen&amp;hl=en-SG&amp;pli=1\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Download for Android<\/a><\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-9771f758 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<p class=\"uagb-question\">What features does the My Queen app offer?<\/p><\/div><div class=\"uagb-faq-content\"><p>Key features include daily log summaries, feeding details, temperature and sleep monitoring, a fluid intake calculator, growth development tracking, and baby care activities. It also includes a calendar, statistics module, and a lullabies player for added convenience.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-40f76084 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<p class=\"uagb-question\">How do I get started with the My Queen app?<\/p><\/div><div class=\"uagb-faq-content\"><p>Simply sign up using your designated account. New users will receive a comprehensive user guide upon registration, and our support team is available at <a href=\"mailto:support@acpcomputer.edu.sg\" target=\"_blank\" rel=\"noreferrer noopener\">support@acpcomputer.edu.sg<\/a> if you need any assistance.<br>Ready to experience the convenience and support of the My Queen app? Download it now:<br><a href=\"https:\/\/apps.apple.com\/sg\/app\/myqueen\/id6526484817\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Download for iOS<\/a> | <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.acpdev.my_queen&amp;hl=en-SG&amp;pli=1\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Download for Android<\/a><\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-60bfb0aa \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<p class=\"uagb-question\">Can I continue using the My Queen app after my stay at My Queen?<\/p><\/div><div class=\"uagb-faq-content\"><p>Absolutely. While the app offers real-time log updates for on-site users, it also provides extended functionality so that public users\u2014or those checking out\u2014can independently track and manage their baby\u2019s care.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-fe591ef8 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<p class=\"uagb-question\">What if I encounter technical issues or have questions about the My Queen app?<\/p><\/div><div class=\"uagb-faq-content\"><p>Our dedicated support team is here to help. Please reach out via email at <a href=\"mailto:support@acpcomputer.edu.sg\" target=\"_blank\" rel=\"noreferrer noopener\">support@acpcomputer.edu.sg<\/a> or refer to the user guides found in the sign up email for troubleshooting tips and further instructions.<br><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Find answers to commonly asked questions about our products and services.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"normal-width-container","site-content-style":"unboxed","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2555","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"myqueenadmin","author_link":"https:\/\/myqueen.acpcomputer.com\/zh\/author\/myqueenadmin\/"},"uagb_comment_info":0,"uagb_excerpt":"Frequently Asked Questions Find answers to commonly asked questions about our products and services.","_links":{"self":[{"href":"https:\/\/myqueen.acpcomputer.com\/zh\/wp-json\/wp\/v2\/pages\/2555","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/myqueen.acpcomputer.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/myqueen.acpcomputer.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/myqueen.acpcomputer.com\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/myqueen.acpcomputer.com\/zh\/wp-json\/wp\/v2\/comments?post=2555"}],"version-history":[{"count":17,"href":"https:\/\/myqueen.acpcomputer.com\/zh\/wp-json\/wp\/v2\/pages\/2555\/revisions"}],"predecessor-version":[{"id":4153,"href":"https:\/\/myqueen.acpcomputer.com\/zh\/wp-json\/wp\/v2\/pages\/2555\/revisions\/4153"}],"wp:attachment":[{"href":"https:\/\/myqueen.acpcomputer.com\/zh\/wp-json\/wp\/v2\/media?parent=2555"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}